Reference

How lambe33 Handles Your Personal Data

When you open an account with us and connect a wallet like DANA, OVO or GoPay, we collect only what we need to run your account and process your transactions.

Account data onlyDANA, OVO, GoPay contextYour rights, clearly statedNo unnecessary sharingContact us anytime
lambe33 How lambe33 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to reach our support team directly. For data requests, mention your registered wallet number so we can locate your record quickly.
Email Support Send your data access, correction or deletion request to our support email. Include the phone number tied to your DANA, OVO or GoPay wallet to help us verify your identity.
Account Settings Some data preferences — like communication opt-outs and cookie settings — are manageable directly from your account settings page without needing to contact support at all.
HOW WE PROTECT YOUR ACCOUNT

Data Handling You Can Check

Wallet Data Security

Your DANA, OVO and GoPay details are stored encrypted. We do not store full wallet credentials on our side — only the reference number needed to match your transaction.

Cookie Control

We use session cookies to keep you signed in and preference cookies to remember your deposit method. You can clear or block these in your browser; doing so will log you out of active sessions.

Data Retention Period

Account records are kept for as long as your account is active and for a period afterward as required by applicable financial rules. When you close your account, we delete marketing data promptly.

Requesting Changes

You can ask us to access, correct or delete your personal data at any time. We aim to respond within a reasonable timeframe. Verification of your identity is required before any changes are made.

Questions About Your Privacy on lambe33

Here are the questions we hear most often about how we handle your data. If yours is not covered here, reach us through live chat or email and we will sort it out directly.

We collect your name, phone number, email and the wallet number you register — DANA, OVO or GoPay. We do not ask for more than what is needed to verify your account and process payments.

Only with the payment processors needed to complete your transactions — such as when confirming a GoPay transfer. We do not sell your data or share it for advertising purposes.

We keep your account records while your account is active and for a period afterward as financial rules require. Marketing preferences are deleted as soon as you close your account.

Yes. Send your request via live chat or email with your registered wallet number for verification. We will process the deletion in line with what local law and our retention obligations allow.

We use session cookies to keep you logged in and preference cookies to remember settings like your last deposit method. You can manage or clear these in your browser settings at any time.

Your wallet reference numbers are removed from active systems when you close your account. Transaction records tied to those wallets may be retained for the period required by applicable financial rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.