Reference

What You Agree To When You Use lambe33

These Terms & Conditions set out the rules that apply when you open an account and use our services — from depositing via DANA, OVO, or GoPay to accessing games and withdrawing funds.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-eligible regionsTerms updated without noticeOne account per person
lambe33 What You Agree To When You Use lambe33
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear, our support team can walk you through how a specific rule applies to your account. For payment disputes involving DANA, OVO, or GoPay, raise the issue through live chat first — our team can cross-reference your transaction record directly. Written queries sent by email receive a formal response that you can keep for your records.

Team online

Live Chat

Open the chat widget from any page on lambe33 to ask about a specific clause, account restriction, or payment dispute covered under these terms.

Email Support

Send a detailed query to our support address for written clarification on terms related to account eligibility, withdrawal conditions, or wallet use.

Account Help Centre

Navigate to your account settings and select Help to find answers about how these terms apply to your specific account status and payment history.

HOW WE UPHOLD TERMS

What We Do to Keep This Fair

Our terms are not just words on a page — they describe real processes we follow when handling your account, your payments, and your data. From the moment you register, your account is subject to verification steps that protect both you and the integrity of our platform. We keep records of your accepted terms version, and if these terms change, your continued use of the service signals acceptance of the updated version.

Account Data Handling

We store only the account data needed to operate your profile, verify payments, and meet our internal compliance requirements. Data is not sold to third parties.

Cookie & Session Policy

We use session cookies to keep you logged in across your mobile browser and desktop without re-entering credentials each time you switch devices mid-session.

Account Security Steps

Login uses OTP verification tied to your registered contact. If you believe your account has been accessed without your knowledge, contact support immediately to freeze activity.

Requesting Term Changes

You cannot alter the terms we publish, but you can contact support to request a review if you believe a rule has been applied incorrectly to your account.

Common Questions About Our Terms

The questions below cover what we hear most from people reading these terms for the first time. If your question is not answered here, live chat is the fastest path to a clear answer from our team.

Yes. All e-wallet transactions on lambe33 — including deposits and withdrawals through DANA, OVO, and GoPay — are governed by these terms alongside each provider's own payment rules.

No. Each person may hold only one account. Duplicate accounts may be suspended. If you have trouble accessing your existing account, contact support before opening a new one.

We may update these terms at any time. Continuing to use the platform after a change means you accept the revised version. Check this page periodically to stay current.

Raise it through live chat with your payment reference ready. Our team can check the transaction against your account record and follow up in writing if needed.

The same terms apply across eligible Indonesia regions, including Tangerang. Access depends on local law where you are located. Where local law conflicts with our terms, local law takes precedence.

We hold the account information you provided at registration, your transaction history, and session data. We do not share or sell this data to external parties outside operational requirements.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.